EC Electricien Privacy Policy

Effective Date: July 16, 2024

At Groupe EC Electricien ("we," "us," or "our"), we prioritize the protection of your privacy and personal data. This Privacy Policy ("Policy") outlines how we handle personal information that we collect and process as part of your interactions with our website ("Platform") and services ("Services").

By accessing our Platform or using our Services, you consent to the collection, use, disclosure, and storage of your personal information as described in this Policy. If you disagree with any part of this Policy, please do not use our Platform or Services. Please note that certain Services require your personal information to function, and opting out may prevent you from accessing these Services.

Applicability

This Policy applies to anyone who interacts with us, whether as a customer, visitor to our Platform, or a professional seeking to join our network. It does not apply to our employees, who are covered under a separate privacy policy.

Definition of Personal Information

Personal information is any data about an individual that can identify them, either alone or in combination with other information. This includes names, email addresses, contact details, and similar information. Aggregated data, which cannot be associated with an identifiable person, is not considered personal information.

Collection of Personal Information

We collect personal information in several ways, depending on your interactions with us:

  • Identifiers and Contact Details: We collect your name, address, email, and phone number when you register for our Services, create an account, sign up for promotions, or submit service requests.
  • Browsing Information: We collect data related to your online activity, such as IP addresses, device identifiers, browser types, and page views through cookies and similar technologies.
  • Interaction with Emails: We track interactions with our emails, including opens and clicks, using embedded data collection technologies.
  • Property Information: We collect detailed information about your real estate projects, such as project type, budget, property characteristics, and renovation details, either directly from you or through third parties.
  • Transactional Data: When you engage our Services, we collect transactional information, including billing and payment details.
  • Demographic and Statistical Data: We collect aggregated or statistical data related to properties and districts, such as population density and availability of public amenities.

Use of Personal Information

We use your personal information to:

  • Provide and improve our Services;
  • Communicate with you about your projects and our Services;
  • Conduct marketing and promotional activities;
  • Comply with legal obligations and protect our legal rights.

Disclosure of Personal Information

We may share your personal information with:

  • Contractors and service providers who assist us in providing our Services;
  • Third parties when required by law or to protect our rights;
  • Affiliates and business partners with whom we collaborate.

Security of Personal Information

We implement effective measures to protect the personal information we handle from unauthorized access, disclosure, alteration, or destruction.

Changes to Our Privacy Policy

We reserve the right to modify this Policy at any time. Changes will be posted on our website and effective immediately upon posting.

Governing Law

This Policy is governed by the laws of Quebec and Canada. Any disputes will be resolved in the courts of the district of Montreal, Quebec.

For more information, please also review our Terms of Use and specific service agreements related to our Services.